Boutique systems for Australian businesses ready to operate at a higher level.
Workflow automation and AI consulting for Adelaide businesses done with manual everything.
Missed follow-ups. Admin dragging on hours. Jobs going quiet after a quote. We build the workflow systems, AI tools, automation, websites, apps, and agent infrastructure that fix those problems. Adelaide based. Available nationally.
Trades & constructionWorkshops & automotiveService businessesRTOs & training
Built forAdelaide based · Nationally capable
Nº001 — Services
Eight ways to improve how your business runs
PrizmaCore is a boutique Adelaide consultancy that builds custom workflow systems, automation, AI tools, and software for Australian businesses that have outgrown generic SaaS. For trades, workshops, and service operators in Adelaide this means fewer missed leads, less admin drag, and a business that stops depending on memory and verbal handoffs to run.
New to any of this? That is normal. We explain everything in plain English and start with whatever is costing you most.
Workflow Review
$495 AUD
A paid diagnostic that maps how work moves through your business. We identify exactly where time, leads, and money are slipping away. Full written report by next business day.
The gaps that cost you work are rarely visible from inside the business
They accumulate quietly, in the space between what your process looks like on paper and what actually happens when jobs come in.
TapClick any card to read more.
No follow-up system
A quote goes out. No reminder fires. The job goes to whoever called back first. Not you.
Most businesses do some follow-up. The problem is inconsistency. When the team is busy it is the first thing that slips. Without a structured trigger, timing and ownership depend on memory, which means follow-up depends on how much pressure is on the day.
A structured follow-up process means every quote creates a response path that runs regardless of how the rest of the day looks.
Manual admin in every gap
Time between jobs is spent retyping the same information across spreadsheets, texts, and inboxes.
Admin is rarely one heavy problem. It is fifty small ones. The same job detail gets entered across three tools. Notes live in an inbox. Information that already exists has to be copied manually at every handover. None of it is hard. All of it adds up.
Reducing admin means building one path for information to travel: entered once, available everywhere it needs to be.
Communication that misses
Customers are not updated between booking and arrival. They call to check. Your team stops work to answer.
Every inbound call from a booked customer is a signal that communication is not working. They are not calling because they are difficult. They are calling because no one told them what was happening. That is a process gap, not a customer problem.
Systematic update messages at key stages mean customers stop calling in to check, and your team stops fielding those calls.
Intake that leaks
The wrong questions get asked at first contact, or none at all. The job arrives half-briefed and scope shifts.
Intake is where most jobs are quietly won or lost. A vague first contact leads to a vague quote, which leads to a job that arrives without the right information. Scope shifts. Extra time gets spent clarifying details that should have been captured in the first two minutes.
A consistent intake process captures what is needed upfront so jobs arrive properly briefed and the team can act without going back to clarify.
No repeat mechanism
Completed jobs disappear from view. There is no structured prompt to bring satisfied customers back.
A completed job is not just closed revenue. It is a high-probability future sale. Satisfied customers return when reminded at the right time. Without a mechanism to trigger that, the business relies on the customer remembering to call. Most do not.
A structured return-customer sequence means repeat bookings come from a system, not from hoping they remember you.
Invoicing that drags
Jobs close but cash does not move. Invoice creation is manual, late, or inconsistent. Follow-up is personal.
Invoicing should be the simplest part of a completed job. In practice it involves manually creating the document, finding the contact, sending it, waiting, then chasing, all steps requiring active attention at a time when the business has already moved on.
A trigger-based invoicing flow that fires on job completion means cash moves faster and follow-up chasing becomes rare.
Recognise any of these patterns in your business?
Nº003 — What we fix
Six operational gaps we address in every review
Not every gap applies to every business. Part of the review is understanding which ones are costing you most, and in what order to fix them.
TapClick any row to read more.
01Intake
Structured first contact
A consistent intake process that captures the right information upfront, so jobs arrive fully briefed and your team can act immediately.
We map what information actually needs to be captured at first contact for your type of work, then build a consistent path for it, whether that is a call guide, a form, or a structured handover process. The goal is that every new enquiry arrives with what the team needs to move forward without going back to clarify.
Automated prompts so no quote sits unanswered. Every lead gets a follow-up at the right time, without your team manually tracking it.
We design a follow-up sequence that triggers automatically after a quote is sent, with defined timing, clear ownership, and a way to close the loop when a job is won or lost. The team stops relying on memory and starts working from a system that surfaces what needs attention.
Typically involves
Follow-up trigger sequenceOwnership structureQuote status visibilityWin/loss closure path
03Communication
Customer updates at every stage
Booking confirmations, arrival windows, and job-complete notifications. Customers stay informed and stop calling in to check.
We identify the moments in your workflow where customers most need an update, and build a reliable message for each one. This removes inbound call pressure on your team and creates a professional, consistent experience that builds trust without extra effort.
Job notes, scheduling, and handover moved into structured systems. Your team stops recreating information and starts using it.
We trace where information currently lives and how it moves between stages. Then we remove the manual steps that create bottlenecks: the copy-paste between tools, the verbal handovers, the spreadsheets that get out of date. The result is a workflow where the right information arrives where it is needed without someone manually moving it.
Typically involves
Information flow mappingHandover processTool configurationAdmin reduction sequence
05Invoicing
Invoice at job close, not days after
A trigger-based invoicing flow that fires when work is marked complete. Cash moves faster and follow-up chasing becomes rare.
We set up an invoicing trigger that fires automatically when a job is marked complete, generating or prompting the invoice at exactly the right moment. Combined with a structured payment follow-up, this removes the gap between completing work and receiving payment.
Structured check-ins for past customers at the right intervals. Repeat bookings come from a system, not from hoping they remember you.
We build a return-customer sequence based on your job types and typical service intervals. Past customers are contacted at the right time with the right prompt, not a generic newsletter but a relevant check-in that reflects the work that was done.
Working software, shipped by governed fleets of AI agents.
A separate site where the real builds live. Full case studies with the actual screenshots, evaluations, and screen recordings behind each project, so you can see how a system is put together and how it holds up before we ever speak.
This is everything the work is actually built on. If none of these names mean anything to you, that is completely fine. It is listed because it is the reason the systems hold up.
Languages and runtimes
Python 3.12 (Orchestra)
Python stdlib (SLM4SMB core, orchestrate)
TypeScript (COFFEEDEX, ORBIS, SkillBookML, the site itself)
JavaScript, vanilla no-build (bayline)
Rust (SkillBookML core)
Frameworks and libraries
Next.js 15 (COFFEEDEX, LSTA)
Astro 5.9 (the site)
React (site islands, SkillBookML UI)
Tauri v2 (Orchestra GUI, SkillBookML)
Textual + pyte (Orchestra TUI/terminal emulation)
Vite (ORBIS)
three.js + React Three Fiber + drei + Rapier physics + postprocessing + zustand (ORBIS)
A free conversation, no commitment required. We look at how work moves through your business, where the friction sits, and whether there is a clear case for improvement.
02
Workflow Review ($495)
A paid diagnostic. We examine your enquiry handling, quote flow, admin load, communication, and handover. This is structured work, not a sales step.
03
Review output delivered
A plain-English summary of current state, key issues identified, likely business impact, priority recommendations, and a suggested next step.
04
The right next step
Based on what the review finds, we recommend the most useful path: a focused Fix Sprint, ongoing Done For You support, a scoped Build & Handover, or Advisory sessions.
Nº007 — What you get
What the Workflow Review delivers
The review is a paid diagnostic, not a sales step dressed up as one. It produces a clear picture of what is actually happening in the business and what the most useful next move is.
Not included
Implementation, tool configuration, SOP creation, and ongoing support are separate engagements, recommended after the review, not bundled into it.
Structured review session
A focused working session covering your enquiry intake, quote flow, admin load, communication, and internal handover.
Current state summary
A plain-English account of how the business is operating now: not what the process should be, but what is actually happening.
Key issues identified
The main operational friction points found during the review, named clearly, not buried in jargon.
Likely business impact
What those issues are probably costing in time, missed opportunity, customer experience, or internal strain.
Priority recommendations
The most useful fixes to address first, based on urgency and realistic value. Not a generic template.
Suggested next step
A clear recommendation on the right path forward: Fix Sprint, Done For You support, Build & Handover, or Advisory, based on what the review actually found.
Nº008 — Pricing
One entry point. The right next step depends on what we find.
The review decides the route. Start there, and we will recommend the most useful next step based on what we actually find.
Entry point
Workflow Review
A paid diagnostic. Clarity before commitment: identifies what is breaking, where value is being lost, and what the most useful next step is.
$495 AUD
Paid upfront. No ongoing commitment.
Structured review session
Assessment of enquiry intake, quote flow, admin, and handover
Key issues identified with likely business impact
Priority recommendations: plain language, not generic
Documented review summary
Recommended next step based on what we find
Not included:
Implementation, tool configuration, SOP creation, and ongoing support. These follow the review as separate engagements.
After the review
Workflow Fix Sprint
One defined operational issue, solved properly. Enquiry handling, quote follow-up, admin flow, or another clear priority identified in the review.
From $1,500 AUD
Done For You Support
Ongoing operational support. Workflow refinement, automation, process improvement, and practical implementation, month after month.
From $1,000/mo + setup
Build & Handover
A scoped build: system or workflow designed, built, tested, documented, and handed over to your team for internal use.
From $2,500 AUD
Advisory & Mentoring
Direct access to practical guidance. For business owners who want support without fully outsourcing the work.
$180–$250 / hr
A good fit, and where we are probably not the right call
Good fit
You run a trade, workshop, or service business with at least one staff member or subcontractor
Work comes in, but you feel like you are losing some of it in the process
Admin is eating time that should be going to jobs
Follow-up is inconsistent or does not happen at all
You want a clear picture of your operation, not just more software
You are willing to change how you work if the reason is clear
Built to the same standard you're looking at.
Nº010 — We made this one too.
Most businesses do the work well. The website does not always reflect it. We build modern, mobile-first sites that make the right first impression, capture enquiries properly, and sit ready to connect to the workflow underneath.
MORGUE · local build
Nº011 — Web design and build
If you're wondering whether we can build something like this for you, you're already looking at the answer.
First impression
A site that reflects your standard
Sharp layout, clear hierarchy, mobile-first. Built to the same aesthetic level as the site you are looking at right now.
Most service businesses are undersold by their website. We close that gap. Custom built, not templated, not themed. Every decision made to reflect the standard of your actual work.
Lead capture
Enquiry forms that fit your intake
Forms built to feed directly into your workflow, not a contact box sitting in an inbox.
The right form captures what your team needs at first contact, cutting the back-and-forth before the job starts and feeding clean information into however your workflow is structured.
Launch timeline
Live in about a week, not lost in a backlog
Clear scope, decisive execution. A site ready to launch without dragging into a multi-month project.
We scope tightly, build in days not months, and ship when it is ready. One finish line, no scope creep, no waiting on a project manager to chase status.
Nº012 — Questions
Common questions about AI and automation
Ask us anything on the call. There are no silly questions, and you do not need to know the jargon to get value out of this.
What does a workflow automation consultant do?
A workflow automation consultant maps how work moves through a business, identifies where time and leads are being lost, and builds systems to fix those problems. That includes automating repetitive admin tasks, improving follow-up processes, connecting software tools, and replacing manual handovers with structured triggers. At PrizmaCore, we start with a paid Workflow Review before recommending or building anything.
How much does automation cost in Australia?
Automation costs vary significantly depending on scope. A single workflow fix typically starts around $1,500 AUD. A broader business automation project runs from $2,500 to $10,000 or more depending on complexity. PrizmaCore starts every engagement with a $495 Workflow Review so we understand the business before recommending or quoting any implementation work.
Is AI consulting worth it for a small business?
For most small businesses, the value depends on whether there are clear operational gaps worth fixing. Businesses with real follow-up problems, admin drag, or communication failures tend to see strong returns from well-scoped AI and automation work. PrizmaCore focuses on practical outcomes, not technology for its own sake. The Workflow Review is designed to determine whether there is a clear case before any implementation cost is committed.
Can a trades business afford AI consulting?
Yes. Trades and construction businesses are among the most common clients for workflow automation and AI consulting because they tend to have significant admin drag, inconsistent follow-up, and communication gaps that are straightforward to fix. PrizmaCore works with trades businesses across Adelaide and nationally. The starting point is a $495 Workflow Review, which is designed to be accessible before any larger commitment.
What is the difference between workflow automation and AI consulting?
Workflow automation focuses on removing manual steps from a process by connecting tools and building triggers that run without human input. AI consulting is broader and includes strategy, tool selection, prompt design, and training so a business can use AI effectively across different parts of their operation. In practice, most PrizmaCore engagements involve elements of both.
How long does it take to automate a business process?
A focused automation for a single process, such as quote follow-up or enquiry intake, typically takes one to two weeks from scoping to handover. Larger projects involving multiple workflows or custom software take longer and are scoped individually. PrizmaCore completes the Workflow Review first, so the scope and timeline are based on what the business actually needs rather than a preset package.
Nº013 — Operator tools
Operator Tools
PrizmaCore also builds practical Notion templates and workflow tools for builders, marketers, consultants, and operators.
The first product line helps people test manual website review outreach: score one website, run a 10-lead test, then move into a repeatable Notion-based workflow if the signal is there.
Built in Notion. Designed by PrizmaCore.
Free
Website Opportunity Scorecard
A free PDF and Notion scorecard for reviewing one local business website and deciding whether there is a fair outreach opportunity.
We start with a free 20 minute call to understand your business and whether we are the right fit. No pitch. No obligation. If there is a clear case for improvement, we tell you exactly what that looks like and what it costs.
Free discovery call20 minutes, no commitment
Workflow Review$495 AUD. The standard starting point.
ImplementationAutomation, software, or training. Scoped after review.
Ongoing supportAvailable as needed. No lock-in.
Nº014 — Free, 20 minutes
Let's talk
Just a conversation.
We tell you honestly whether it is worth your time before you spend a dollar.
Free callNo fee
1 business dayResponse time
20 minCall length
Discovery call enquiryPrizmaCore
1Business2Details
✓
Discovery call booked
We will be in touch within one business day to confirm the time.
What happens next
01Within 1 business dayWe confirm the time and send a short note on what to expect.
02Discovery callA focused 20-minute conversation about how your operation runs.
03Clear recommendationWe tell you honestly whether a Workflow Review makes sense.
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